About Us

Always Caring. Always There.

Our Mission

New Frontier Home Care aspires to be the preeminent home care agency focusing on safety, lifestyle enhancement and positive outcomes to help seniors continue to age in the comfort of their own homes.

About Us

New Frontier Home Care is a private home care provider offering companionship, personal assistance and recovery management to seniors, specializing in Alzheimer’s and dementia care. We tailor our services for each individual and are the trusted, affordable choice for Houston. While we are competitive on price, price is not our value proposition. We pride ourselves on being focused on you and providing you with the highest quality service at an affordable price, fitting your budge needs. To do this, we invest a lot of time and resources in our Caregivers and their training.

Background Checks: We conduct an extensive background check, going above and beyond state minimum standards. Our check includes e-verify, driving records, criminal background, employee misconduct registries, drug/alcohol screening and licensure/employment history verification.

Training: We require our staff to complete one hour of training for every forty hours worked in the field. Our training program is designed specifically for each Caregiver in order to provide relevant training that fits the needs of their patients.

Safety: Every training module begins with Patient and Caregiver safety. Safety is our Number 1 priority.

Home Medical Service Partners: While New Frontier Home Care does not offer skilled home medical services, we do partner with several premier agencies that do specialize in offering these services.

 

Our Process

New Frontier Home Care is committed to making every patient’s experience safe and rewarding.

First and foremost, our goal is to keep you safe and prevent any roadblocks from inhibiting your recovery. Our Think Safety! campaign is designed to equip our caregivers with the training tools to prevent accidents and reduce the risk of spreading disease or infection. Think Safety! is also an educational tool for patients to actively participate in their own safety so that together we can reach our goal of creating positive outcomes for you and your loved ones.

Our care delivery is focused on hiring and retaining the best caregivers in Houston. Our interview process is designed to find individuals who love what they do, are committed to safety, and enjoy daily personal interaction. We thoroughly screen each caregiver above and beyond state requirements so that you can trust your caregiver to be dependable, honest and safe.

Our Nursing staff includes highly trained and dedicated individuals who look after your needs. Supervising RNs conduct calls with each caregiver twice per month to ensure the plan of care is understood and followed, and to receive feedback from our caregivers about the progress of each patient. Our nursing staff also hosts monthly conference calls between the caregiver and the family to discuss patient status and any items that are important to you.